FAQs

What is AirgasOutlet.com?

We are part of the nation’s largest supplier of packaged gas, safety gear and MRO products. We offer deep discounts on a wide range of overstocked, clearance and mildly distressed professional-grade items from leading brands.

 

Why are these products discounted?

The marked-down items available on airgasoutlet.com fall into three categories: past-year models, overstocked products or open-box items.

 

What is the difference between past-year models and current-year models?

Aside from minor cosmetic features, many past-year models include functions similar or the same as current-year models.

 

What condition are the products in?

All products sold on airgasoutlet.com are new and unused, but may not include original packaging. They may also have minor blemishes such as scratches or dents as they may have been used as display items in our stores.

 

How many of [product type or brand] do you have?

Since inventory quantities on airgasoutlet.com are limited, products are only available while supplies last. When you find the item(s) you want, proceed to checkout immediately.

 

How will I receive my item?

All items on AirgasOutlet.com qualify for free shipping anywhere in the United States. Shipping method is determined by the size and location of the product(s) purchased. Shipping takes an estimated 5-7 days to reach it's final destination. Expedited Shipping may be available at your expense, contact AirgasOutlet.com at the below contact information for more information. To protect your credit, we only ship items to your billing address. All orders will be processed the next business day.

 

What if my question is not answered here?

Contact us at airgasoutlet@airgas.com or 800.909.8057. Representatives are available to help you Monday through Friday (9am – 6pm EDT).

 

What is the difference between “Estimated Price” and “Total Price”? 

Any price listed in an item description is an estimated price that does not include sales tax. If your purchase is subject to sales tax, it s calculated as part of the Total Price.

 

How is sales tax calculated?

If an item is subject to sales tax in the state to which the order is shipped, tax is generally calculated in the total selling price of each individual item. In accordance with state tax laws, the total selling price of an item will generally include item-level discounts and order-level discounts.

The amount of tax charged on your order will depend upon many factors including Identity of the seller, type of item purchased, and destination of the shipment. Factors can change between the time you place an order and the time of credit card charge authorization, which could affect the calculation of sales taxes. The amount appearing on your order as Estimated Tax may differ from the sales taxes ultimately charged.

 

What is AirgasOutlet’s return policy?

We make returning an item purchased online as easy as possible. If you’re returning an item because it’s not functioning properly or non-operational, shipping is free – AirgasOutlet will pay return shipping fees in advance. Contact airgasoutlet@airgas.com or 800.909.8057 for instructions on free return shipping.
 
If you’re returning an item for any other reason, free shipping is not available and return shipping expenses will not be reimbursed. Also, a restocking fee may apply to your refund or return. Original shipping and handling fees (if applicable) may be deducted from the value of your refund unless the return is a result of our error.
 

For any additional questions about our return policy, please contact airgasoutlet@airgas.com or 800.909.8057.

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